TERMS OF USE

TERMS OF USE

Please read the following terms and conditions very carefully as your use of Dalamwala Hotel Website website www.dalamwalahotels.com (hereinafter referred to as "DHD") and services offered by DHD are subject to your acceptance of and compliance with the following terms and conditions (hereinafter referred to as "Terms").

By browsing, accessing, subscribing to or using any of our services you agree that you have read, understood and are bound by the terms, regardless of how you subscribe to or use the services. By mere use of the website you shall be contracting with Dalamwala Hotels.

In these terms, references to “Website” shall mean the Dalamwala Hotels website, "you", "user" shall mean the end user accessing the Website, its contents and using the services offered through DHD, "Service Providers" mean independent third party service providers, and "we", "us" and "our" shall mean DHD and its affiliates.

DHD reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these terms, DHD grants you a personal, non-exclusive, non-transferable, limited privilege to access and use the website and services offered by DHD.

USER ACCOUNT AND REGISTRATION TERMS
Registering at DHD is free service and you will receive a username and password upon completing the website's registration process or completing a transaction. You are responsible for maintaining the confidentiality of the username and password, and are fully responsible for all activities that occur under your account.

You agree to
(a) Immediately notify DHD of any unauthorized use of your account or any other breach of security, and
(b) Ensure that you exit from your account at the end of each session. DHD cannot and will not be liable for any loss or damage arising from your failure to comply with this requirement. You agree that if you provide any information that is untrue, inaccurate, not current or incomplete or DHD has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the Terms of Use, DHD has the right to indefinitely suspend or terminate or block access of your membership with DHD and refuse to provide you with access to the website.
If you are a non registered user you agree that upon reviewing the order at the website a user account will be auto created for you and the access to the same will be communicated to your email address provided.
COMMUNICATIONS
When you use the website or send emails or other data, information or communication to DHD, you agree and understand that you are communicating with DHD through electronic records and you consent to receive communications via electronic records from DHD periodically, as and when required. DHD may communicate with you by email, sms, telephone or by such other mode of communication, electronic or otherwise. Your use of the website entitles you to receive periodic communication regarding DHD services through email, sms, telephone or by such other mode of communication, electronic or otherwise. If you wish to not receive periodic informational communication from DHD you can unsubscribe to the communication through your account settings.ACCEPTANCE OF PRIVACY POLICY
The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of DHD in respect of the website. The user further consents that the terms and contents of such a Privacy Policy are acceptable to him.

CHARGES

Access to DHD’s website and membership is free. However, DHD reserves the right to charge a fee and change its policies from time to time. DHD reserves the right, without notice to you, to introduce new services and or modify existing services along with fees. Introduction to fees or modification to any existing fees is effective immediately upon implementation on the website. At the time of delivery, plastic packaging/bags are chargeable (as per government regulations) if required by the customer.

USER CONDUCT & RULES

You agree and undertake to use the website strictly abiding by the following principles: You will not upload, publish, host, transmit, display, modify, update or share any information that, in the sole discretion of DHD: Is grossly racial, harmful, sexual, harassing, defamatory, obscene, pornographic or otherwise unlawful in any manner whatsoever Involves an illegal or unauthorized use of copyrighted work Is not belonging to you or to which you have no rights Refers to any website or URL that contains material that is inappropriate for DHD Contains software viruses, computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource You will not promote or try to gain unauthorized access or exceed the scope of authorized access to DHD and its connected network You will not interfere with another user's use of the DHD Website You will not violate any law currently in force in India or outside You will not attempt or otherwise impersonate another person during the use of DHD website

You will not engage in or forward chain letters, surveys, contests, pyramid schemes with any association to DHD You will not use any automatic device, program, or methodology including but not limited to “deep-link”, “page-scrape”, “robot”, “spider” or other such means, or any similar manual process, to access, acquire or copy any portion of the DHD website or any content within You will not attempt to gain unauthorized access to any portion or feature of DHD website, or any other systems or networks connected to DHD Website

You will not probe, scan or breach the vulnerability of DHD website or any network connected to DHD website You will not engage in any activity that inflicts an unreasonable or abnormal load on the DHD website or any systems or networks connected to the DHD.

You will not use the website or any content for any purpose that is unlawful or prohibited by these Terms of Use You will not violate any of the terms and conditions of this agreement or any other terms and conditions contained elsewhere within DHD.

EXACTNESS NOT GUARANTEED

DHD hereby disclaims any guarantees of exactness in menu price as it appears on the website and ordered by you. The exactness of the menu price may differ due to merchant/ restaurant variations, new order(s)/ menu introductions, menu modifications and other reasons similar. DHD will make every effort to meet the user expectations but will not guarantee the exactness of the menu price.

WARRANTIES AND LIMITATION OF LIABILITY

All services offered and sold on DHD are without warranties of any kind either expressed or implied. DHD disclaims all or any warranty or liability from the purchase or use of the services offered on DHD to the fullest extent. Any warranties or after sale services if any offered by the merchants or restaurants on any order shall be serviced directly by such merchant or restaurant and DHD will not be under any obligation to ensure compliance or handle any complaints related.

SEVERABILITY

If any provision of the terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these terms shall continue to be in full force and effect.

INDEMNITY

You will indemnify, defend and hold harmless DHD and its owner, licensee, affiliates, and their respective officers, directors and employees from and against any and all liabilities, claims, costs and damages, (including legal fees and disbursements in connection therewith and interest chargeable thereon) result from any breach of this Terms of Use, Privacy Policy and other policies, or your violation of any law, rules or regulations or the rights of a third party.

GOVERNING LAW

This Agreement shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Jind.

PRICING/TYPOGRAPHICAL ERROR

Order/ menu/ offers prices are as shown on the website and are subject to incorrect data received from restaurants, technical issues and or typographical errors. DHD, at its sole discretion, reserves the right to change the prices and products offered on the Website to fix such errors or otherwise without any prior notice by DHD. DHD reserves any right to cancel any order placed at an incorrect price.

PRODUCT DESCRIPTION DHD does not warrant that order/ menu/ offer description or other content of this site is accurate, complete, reliable, current, or error-free. Orders/ menus/ offer availability is subject to change without prior notice by DHD.

RETURNS

As such all orders and services purchases through DHD cannot be returned except for restaurant flaws. Please refer to our True Kare service guarantee and refund policy for further details. CANCELLATION OF ORDER

DHD reserves the exclusive right to refuse or cancel any transaction/order for restaurants and services that are listed at an incorrect price or are not available. This is enforceable irrespective of order confirmation or payment confirmation. In such events if the payment has been processed by DHD the amount will be refunded via the same mode of original payment and user will be notified of the same with a reasonable mode of communication. After placing an order DHD will not entertain any user request for order cancellations. Kindly refer to the Order Cancellation policy for further details.

Please send us any queries or questions related to these terms or the website to info@dalamwalahotels.com